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Catering Policies


ROOM SETUP, A/V AND I.T. NEEDS

If you require any special room layout or design, tables or chairs, screens, DVD or CD players, please place your work order as soon as possible so that Facilities and IT can accommodate your needs.

 CATERING DEPARTMENT

The catering office is open to accept orders Monday through Friday from 9:00 a.m. to 5:00 p.m., excluding holidays. When arranging for catered services, we ask that you plan as far in advance as possible. Our preference is that you contact our Catering Department at least two (2) weeks prior to the event. Even if you do not know the final number of guests, this gives us enough time to create the best event for you. The Catering Department will make every effort to satisfy your requests for functions booked less than one (1) week prior to the event date. A 15% late fee is charged for any function booked after 1:00 p.m. the day prior to the event. Please contact Louis Russo, Director of Catering, at 845-569-3368

 INFORMATION HELPFUL IN MAKING YOUR ARRANGEMENTS

  • Theme of, or reason for, your event.
  • Vegetarian meals needed?
  • Special layout needs (reserved seating, head tables, skirting).
  • Weather – is an alternate site required due to rain?
  • China or disposable service?
  • Style of service (i.e., served, buffet, carry out, delivery, setup).
  • Program details – awards ceremonies, speakers, etc.
  • Floral arrangements and centerpieces?
  • Budget parameters?
  • Special diet considerations?
  • Form of payment (i.e., budget number, direct billing, cash).

 TYPES OF SERVICE

Served – All courses are served at your table. Depending on the time constraints of your event, the salad and/or dessert courses can be pre-set. Pricing is based on a single entrιe menu selection.

Buffet – This style of service offers a variety of menu choices. Quantities of food prepared will adequately serve the number of guaranteed guests. This, however, does not imply all-you-can-eat. Buffets for less than 25 people may incur an additional charge. A buffet is suggested when the following may occur: guests arriving at different times; physical layout of the room; mixed crowd requiring a varied menu; lack of facilities to serve formally; or a more informal style of event.

Delivery setup/pickup – Deliveries made on campus with a setup required. Please be sure to order adequate tables for food and beverage service from Facilities and have them set up at least three (3) hours before the event is to begin. We will set up approximately 15 minutes before your event is to begin unless instructed otherwise. If you need the event picked up promptly at the ending time, please be sure to indicate that when you arrange for catering service. A delivery fee of $10.00 will be added to any order under $50.00. Delivery times are available from 7:00 a.m. to 9:00 p.m. Any delivery before or after these times may incur an additional charge dependent on time, guest count and location. Pricing includes the pickup of all equipment. All equipment is the sole property of Dining Services and must be secured by the customer until picked up by our staff. Any equipment not returned or returned damaged will be charged full replacement cost.

Delivery drop-off – Deliveries made on campus with no setup required, as well as no return pickup/cleanup. A delivery fee of $5.00 will be added to any order under $25.00. Drop-off cannot occur if the menu requires reusable equipment. Delivery times are available between 7:00 a.m. and 9:00 p.m. Any delivery before or after these times may incur an additional charge dependent on time, guest count and location.

Pickup service – Carry-out service can be arranged for items you may wish to pick up from Dining Services. You are responsible for the prompt return of any equipment that has been used at your event. Your account will be charged for any equipment that has been damaged or is not returned within two (2) business days.

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